Shipping policy
Shipping Policy
We currently ship within Australia only.
Order Processing
Orders are processed and dispatched the next business day (Monday–Friday, excluding public holidays).
You will receive a confirmation email with tracking details once your order has been shipped.
Delivery Timeframes
Standard Shipping: 3–5 business days
Delivery timeframes are estimates and may vary depending on your location and carrier delays.
Shipping Rates
Standard Shipping: $12.95
Free Standard Shipping on orders over $100
Shipping fees are calculated at checkout.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. ZŌEN is not responsible for delays or delivery issues caused by incorrect address details.