Shipping policy

 

Shipping Policy

 

We currently ship within Australia only.

 

Order Processing

 

Orders are processed and dispatched the next business day (Monday–Friday, excluding public holidays).

You will receive a confirmation email with tracking details once your order has been shipped.

 

Delivery Timeframes

 

Standard Shipping: 3–5 business days

Delivery timeframes are estimates and may vary depending on your location and carrier delays.


Shipping Rates

 

Standard Shipping: $12.95

Free Standard Shipping on orders over $100

Shipping fees are calculated at checkout.

 

Incorrect Address

 

Please ensure your shipping address is entered correctly at checkout. ZŌEN is not responsible for delays or delivery issues caused by incorrect address details.